The plug-ins are really good and useful and then the customer service makes sure everything works great for you: you can ask them for help before buying and they would even make you a demo so you see what you are buying (that's exactly what Alex did for me today when I was doubting on which plug-in was better for the project I am working in now). I am so glad I found them. I give them a 10!
Thank you for reaching out to us Rosa! We are so glad to hear that our agents were able to give you in depth support! We know how frustrating it can be to run into these issues so we always try our best to make troubleshooting as streamlined a process as possible! We've got tons of plugins to make your editing life easier and tons more coming so stay tuned!