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My order of 5 medications was canceled. I did not know this as I was not contacted by email or text or phone. I called and got one heart medication to be coming by Express mail because I had been completely out of it It didn't arrive so I checked online. Also canceled. Why was I out of medication you asked? Because we had a company for 3 months over the summer that was terrible at filling orders but did at least have nice customer service. This company is an absolute joke and is simply making profits off of our insurance coverage.
Tip for consumers:
Do not under any circumstances make a choice to use Optum if you can avoid it.
Products used:
None since they haven't managed to send any as of yet.
L W.'s review of Optumrx earned 6 Very Helpful votes
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