I pre-paid for a 3 month subscription on August 25,2022, and as of November 26,2022, I have only received one box. I customized my second box on September 25,2022, but it still has not shipped. I wrote customer service on November 2 and still have not received a reply. Also, the product selection is pitiful, so the subscription is not even worth the money even if they sent the purchased boxes on time. What a rip off.