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Luke S.

Contributor Level

Total Points
81

1 Review by Luke

  • SeatGeek

4/13/17

First, i bought tickets during they day. Got two confirmation emails. One that day and one the next day stating that my order has came through and processed. Then, my tickets weren't showing up so i emailed them asking where they were. I received an email one day before the game stating the tickets were no longer available. HOW? So, after a long day of wasted time on horrible customer service the supervisor Sean Gil proceeded to tell me that it was the sellers fault and that there was nothing he could do for me. Horrible business, horrible service.

NEVER USE THIS WEBSITE

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SeatGeek T. – SeatGeek Rep

Hi Luke, thanks for taking the time to make us aware of the issue. It does sound like your order had been rejected by the seller, but we definitely want to make sure to follow-up and see if this situation was handled correctly. If you could send us a private message with your order details, we can take a look for you. We look forward to hearing from you.

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