Luke O.

Amazon used to be great and then I moved to an area that they use intelcom to attempt to make deliveries within.
Now it is next to impossible to receive a package because over 50% of the time the driver does not show up and you just receive an email saying that a delivery attempt was made. When you call Amazon they simply repeat the lie and tell you that another delivery attempt will be made the next day but considering that they lied about the first attempted delivery it is difficult to say whether or not another delivery attempt will be made at all. I have canceled my prime membership with Amazon and now I will no longer make any future purchase through Amazon. I know that they do not care about my business so this really only hurts me but if enough people refuse to use a fraudulent service then maybe Amazon will wake up and stop using intelcom or make them actually deliver the the package. Hope this saves someone the frustration that I have gone through. Simply trying to have an online order fulfilled in 2020 should not be so difficult. All the other shippers drop packages off but intelcom doesn't, maybe stop using intelcom Amazon!