So I purchased a set of headphones for my nephew for Christmas and he ended up trying them out and not really liking them that much, so he decided to spend some money on a better pair. GameStops return policy doesn't allow for anything that's been opened to be returned. Even if everything is still there and in perfect condition, the box all instructions bags it came in and twisty ties for the wires. I've never experienced this with any other store, so I asked them if I sell them on Ebay will the one year warranty follow the product? Again to my surprise he said no it would have to be me that brings them in if anything goes wrong. I will never be shopping with GameStop ever again! I highly recommend to anyone that's in the market for any new gaming equipment to give their business to a place that ACTUALLY ALLOWS RETURNS if the item doesn't meet their expectations! BestBuy, Target, even Walmart all have far better return policies. My advice is to steer clear of GameStop and their horrible return policies!