Rude and poor customer service. I was replied to at 2am with one sentence replies. No order confirmation was received and they wouldn't exchange an order saying it was my fault as I ordered the wrong colour. Took me nearly 2 weeks before they would agree to the statutory refund IF I returned it at my own cost and they received it within 14 days of delivery which wasn't possible after they had spent 2 weeks not providing customer service or an address to return it to! So I have dontated the unwanted item to a children's charity! Avoid ordering from them!