- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I bought Concert tickets w/Groupon's extraordinary event policy that says if an event is canceled you automatically get a refund, or if rescheduled you can request a refund. BUT it turns out YOU CAN ONLY GET A GROUPON CREDIT. They will not refund to your original form of payment. Policy says nothing about Groupon Bucks, even customer service acknowledged it. The concerts were canceled due to COVID-19, so it's even more unacceptable, beyond the already misleading policy. Horrible customer service.
Lucy F.'s review of Groupon earned 12 Very Helpful votes
Lucy hasn’t received any thanks yous.
Lucy doesn’t have any fans yet.
Lucy isn’t following anybody yet.
Empty.
Brought a Groupon for an oil change at a national company that hit redeemed, but I never actually...
That was my last time to use Groupon. I had a problem with redemption of my coupon. The place I...
