Lucy C.

Only giving 1 star because I can't give 0! My son sent his immaculate PS4 in it's original packaging with all cables and controller. He was only selling it because he now has a PS5. He was expecting £100 for it so had already earmarked the money to buy a new controller and a charging dock for his PS5. After patiently waiting we get an email today saying that the console is faulty and doesn't read discs so his offer was changed to £9! It was working perfectly when it left us and was packaged safely in it's original box! After declining the ridiculous offer and arguing back and forth on the chat we're now waiting for our console to be returned exactly as we sent it to them in it's original box. They said the original box may not be returned as they didn't request it! So our perfect, pristine console is likely to be sold on in it's original, serial number matching box and we'll get back a faulty one chucked in a plain box! Please steer clear!