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lucia m.

Contributor Level

Total Points
80

1 Review by lucia

  • ZAFUL

9/10/20

Fistable i bought this 2 months ago and it was $100 worth, and they wantee to refund me 52 only, and they said that i never went to pick it up in my local office so it was destryed but it never even gor to my city, and i didn`t get any notifications of the package needing me to go pik it up. They even try to give me points so i could gain money, but i said no because i don`t want to spend my money in that site again

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Charlie F. – ZAFUL Rep

Dear Lucia,
We are sorry to hear that you haven't received your order yet.
We at ZAFUL offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: http://www.zaful.com/shipping-info/.
For more information about our shipping and insurance policy, please refer to our terms and conditions here: http://www.zaful.com/terms-of-use/
Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37 and write the subject as "complaint from sitejabber.com".
Best Regards
ZAFUL Customer Service

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