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Hello All,
I am a customer of fotune3 and part of my website has been down for 7 days. I get many orders a day and have been a customer for many years. I try emailing them, calling them, updating tickets in there system, and not response. I even get no response when using their chat support. We are now looking for alternative since the support seems to be slow no matter what the issue.
-Lucas
Lucas B.'s review of Fortune3 earned 76 Very Helpful votes
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Hello Lucas,
I am the director of support for Fortune3 and I am very sorry to hear you are currently having a bad experience with Fortune3. I assure you we work very hard to provide exceptional service so kindly e-mail me personally at rafael@fortune3.com so that I can assist you.
We've been in business for well over 15 years and have an exceptional reputation for providing an easy to use, all-in-one e-commerce solution which of course includes unlimited technical support. Please let me know how I can rectify this issue and thank you for choosing Fortune3