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Luanne T.

Contributor Level

Total Points
80

1 Review by Luanne

  • OpenSky

5/22/17

Had credit according to Opensky, I ordered items to use up my credit before it expired. They charged my items to my checking account instead of Appling my orders to my $60.00 credit. Trying to get it fixed now with Opensky

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OpenSky E. – OpenSky Rep

Hi Luanne! We are sorry to hear about the difficulties you experienced. OpenSky hosts thousands of independent merchants, and many (but not all) of them accept our credits on eligible products. If the product you are interested in is credit eligible, you will automatically see the discounted price advertised on the site and the discount will remain in place when you add the item to your cart. You can learn more about how our credits work on the following page of our FAQ: https://www.opensky.com/customer-support?article=1467242. It sounds like you already reached out to our Customer Love team about this (which is good!), and we will be happy to work with you to clear things up.

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