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LuAnne K.

Contributor Level

Total Points
160

2 Reviews by LuAnne

  • Covers & All

3/28/21
Verified site experience
Reason I chose this business:

Looks like what I need.

  • Zazzle

2/14/19

I created some magnets as gifts to members of my senior fitness class. I used some online duty-free, royalty-free, personal use only clip art for the magnets. Zazzle accepted my order, charged my credit card and then told me that my design violated their policies. Now they are telling me it could take up to 10 days for me to get my money back. They were too quick to charge the credit card. I'm not violating the clip art agreement; these are for personal use. I don't fault Zazzle for their policies, just for them not even reviewing my design until after they had already charged me. Would not recommend.

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Zazzle S. – Zazzle Rep

Hello LuAnne,

I am so sorry to hear about the issue you have had with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.

I look forward to assisting you further!

Thank you,
Jon

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