Thumbnail of user ls762

L S.

Contributor Level

Total Points
81

1 Review by L

  • MacSales.com

2/3/24

Bought a $2500 RAID drive. Started getting imminent failure notice within days. Contacted customer service & got jerked around for 10 days & repeatedly told to "just be patient". Finally spent half hour on the phone with tech support who agreed they should replace it. After wasting a ton of time "updating their new system" (new in the last 10 days? Really?) he agreed to send me a new drive, if I forked over another $370 hostage fee. Umm, you already have $2500 bucks of mine & sent me a brick. DO NOT RECOMMEND.

Service
Value
Shipping
Returns
Quality

L Has Earned 1 Vote

L S.'s review of MacSales.com earned a Very Helpful vote

L hasn’t received any thanks yous.

L doesn’t have any fans yet.

L isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user danafbrown
12/27/23

This is unprofessional business. They canceled my order and they tell me I have to pay 700 more...

Thumbnail of user lucyj187
12/23/23

I bought a $2000 macbook pro from them, within 4 months (120 days) the touchpad started flashing...