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I ordered, paid for and received email confirmation for a Seder Plate on 11th March 2022 as a gift for Pesach. The email confirming shipping arrived on 21st March, 10 days later. When the item hadn't arrived in early April, I spoke with the Jerusalem store and was assured not to worry. The tracking website gave no useful information whatsoever except to show that the Seder Plate had sat in a courier's warehouse in Holland for 2 weeks. Needless to say the beautiful Seder Plate arrived on 16th April - 5 weeks after being ordered and the day after Seder Night. A week later and the tracking website still shows it as pending delivery!
Tip for consumers:
Don't rely on their promised shipping times - read other reviews to see that our experience appears normal
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