Easy application to open account. It's June and I tried to open this account since March and they are giving me the run around. It's frustrating. I went into the office 4 times to submit the same documents. I enjoy the virtual chats, but they lost docs that I put into the mail box and no one contacts me to solve a non-issue they are making larger than life. I have a nonprofit tough to get and they are not accepting IRS and State of Florida Official website info, and so I think they're research isn't great. In fact, they don't want to help me by downloading documents to verify my identity. It's getting to be a bit much. Hope I can hang on and get in? I legitimately can't believe they are ignoring my social and other tell alls about a person. I faxed a supervisor today in hopes of progress. Sheesh!