Lo W.

I attempted to purchase some heels from this website. The company charged my card. I never received confirmation of my purchase. I contacted the company stating that I did not receive a confirmation of my order. I sent the screenshot from my bank statement showing that they charged my account. The company kept asking for my purchase information when i clearly stated that I did not have any. I sent the item number, my information and nothing. They are continuously asking me for an order number to resolve my complaint even though I repeatedly stated the issue is that I have been charged and I do not have an order number. After 2 days, I just contacted my bank.