lovely m.

I don't usually write reviews but saw so many bad ones so thought I should share my experience. I've ordered off Bellelily a few times and never had any issues before but the most recent order that I placed at my address, the order said it had all arrived but yet when I received it half was missing. I immediately contacted customer care and within 2 hours i got response from them.). 2 hours later I had been contacted by email to apologise for the delay and that I would have the rest of my items dispatched with next day delivery. The items arrived next day as stated and all my items were there. Yes, there was a little glitch to begin with but I can honestly say it does not put me off using them and I will certainly be buying the delivery pass in future!