I order a memorial bench on 9/11 with a delivery date of 10/15. Called today, 10/13 to make sure it shipped; it was a give for my son's 7 year old daughter who passed away. Only to be told the vendor canceled the order. So now, the bench they were expecting, is not going to show up! If I hadn't called, I'm not sure they would have every contacted me. I'd be out my $232.