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Ordered over $225.00 worth of merchandise. They shipped it to the wrong address despite the fact my order confirmation had the correct address. Spent over TWO HOURS trying to have them get it rectified via phone, e-mail and chat. Jo Jo S. Was the worst EVER on chat. Said it was my problem to contact UPS to get the address changed. NO, NO as your company entered wrong address into UPS machine. Mike in CS said he would fix it and call me back... NEVER did... NO SUPRISE... It's been two weeks and still do not have my shipment and my credit card has been charged. IF YOU WORK HARD FOR YOUR MONEY DO NOT SPEND IT HERE!
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Lou P.'s review of J&P Cycles earned 4 Very Helpful votes
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Bought for a 2010 fxdc which the site said it would fit, but it did not and leaked badly.
I was supposed have a ten percent discount on my first order but didn't or wouldn't except code...
Thank you for the feedback. We apologize you were not satisfied with your shopping experience. We are always here to help, and would like to discuss your issue. Please reach out to us directly. You can email us at socialmedia@jpcycles.com with your name, phone number, order and or customer number and a brief description of the issue, you can also utilize our live chat feature or call us at 800-318-4823 and one of our agents will be glad to help resolve your issue. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration you have experienced. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.