Louise T.

My shopping experience with this company was totally negative! This company is a total waste of time.
Clothing sizes are inconsistent and I had to return all my dresses. They may look cute on the site but they just don't fit properly and the fabrics look cheap in real life.

Also, it is obvious ModCloth does not value their international customers and their return policies for those ordering from without the US are much harsher than US ones. No exchanges for international customer too, sorry.

No more business from me!

Received leaked and spilled products every now and then because of poor packing. I wrote emails to complain and iherb sent me a form reply and issued a refund. Still, it would be much better if they take the time to improve their packing in the first place instead of causing inconvenience again and again. Not sure if their so-called 'Apologies' are well meant when all u get is the same reply.