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Louis A.

Contributor Level

Total Points
84

1 Review by Louis

  • TouchUpDirect

12/15/21

Save your money and time. The felt tip pen clogs and paint doesn't flow properly. Contacted customer service and was sent a number of steps to remedy the issue. Nothing worked. Was asked to send numerous documents, including pictures, which I did. Finally, was told 45 days had passed and nothing could be done. I'm stuck with paint in a pen with a defective tip that can't be used. Customer Service needs a refresher course on how to treat customers. I should have read the reviews before wasting my money.

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Louis Has Earned 4 Votes

Louis A.'s review of TouchUpDirect earned 4 Very Helpful votes

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