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Update: package arrived this evening, thank you.
Is this company a scam? Will I ever receive my order? My package has been waiting for courier to pick up for over a week. Customer service is useless. I will have VISA reverse the charges. Regret buying from iHerb will pay more and buy from Amazon instead.
Lory C.'s review of iHerb earned 2 Very Helpful votes
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Dear Valued Customer,
We sincerely apologize for any shipping delays and would like to assist you. May you please provide the order number in your review? Once provided we should be able to investigate further. There were some shipment and delivery delays due to weather conditions but it is unclear at the moment if your order was impacted by this. We hope to receive the order number from you soon so we can help you further.
Update:
Dear Valued Customer,
We are happy to hear that you have received your order! It sounds like it was one of the orders that may have been impacted by weather conditions. We hope you enjoy the products you have ordered and thank you for letting us know you received your package. We hope you decide to give us another chance and we wish you the best of health!