Download speeds of 1.5 mbps. Site said "excellent service" for my zip code. Switched today. Called support and was told there was an outage in Omaha back in July. I asked "Nebraska?!" He said that is what it was showing for my reason for slow service. I LIVE IN GEORGIA! He recommended that I switch back to my old carrier. Total sh*# show. I spent hours transferring mine and my husband's phones over. Wish they allowed for 0 stars.