Lorna J.

I bought a pair of these boots to support Canadian, but also because I require a sturdy and extremely cold resistant boot. I live in a region that gets very cold, and I've been very happy for years in my Sorels. The boots I bought had a claim on them that they were good for -30, waterproof, and had grip. None of the above statements proved to be accurate. Last weekend I was in a rural areas, and four times my feet froze like ice blocks – it was -15 or so with the windchill, nowhere near the temperature they promised I was protected up. Thank God we were near vehicles, because had I gone hiking? I may have lost some toes. The cold didn't gradually happen, it was strange that all of a sudden my feet were ice blocks. I put this on my page and found another woman has experienced the same thing. Same boot brand as well. I want my money back, but their dealer at cross iron mills closed out. I have left them a message but I have not heard back. I lost time that I did not have to lose, I lost money, and this compromised my core temperature so I spent several days cold. Thank God it was only that. To make claims like this and then offer up such an inferior product, when people in most parts of this country deal with extreme weather is absolutely reprehensible to me. I forgot to mention, The boots also have zero grip on ice and let water in. I and both disgusted by this and saddened that I wanted to support a Canadian company and what I got was some thing that felt like it was made my amateurs with cheap materials. I have not heard back from them yet, but we are watching to see what is done.