Lorna D.

I love BPS's product. I really do. It's a decent quality for the price. I've ordered from them many times, usually just small orders, and I would receive them usually in about 15 business days (I live in Canada). I never bothered to add tracking, since they were always small purchases. So recently I got brave, and even after reading bad reviews, I figured I would chance it by making a slightly bigger order than usual. It ended up being around $20.00 CAD, and I was really excited.

Same story as everyone else. 4 business days went by, and my shipping status never changed. So I messaged them. They told me my package was sent, and that the information would update soon.

That was over 50 business days ago.

So, my gripe is that yes, I do love bornpretty's product, but honestly, it's not worth the hassle. You can't even get a refund, because when you ask for one, they constantly try to make you either wait, or they offer to resend the order (like I want to wait another 2 months!).