Terrible! They are a SCAM! I was told by an operator of reservations from another airline co. That this is what they do.
You book a flight - then they wait 3 days and make up a bull$#*! story, For me- they said they didn't receive my credit card info. LIARS! They did and it went thru!
Again, they lied and said they tried to contact me - no phone call -no other e-mails,
LIARS AGAIN.
Oh, but hey, now I can book it at todays rate - which of course is much higher.
HOW CAN THESE SCAMMERS BE IN BUSINESS!
They messed up my schedule! Everyone knows they do this - how do they keep getting away with jerking, lying, deceiving everyone and still be in business?
They need to be reported - they need to go down!