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1 Review by Lori

Madame Bridal

Madame Bridal


This operation is so poorly run. There is no one the staff that is interesting in providing any customer service. I reached out to numerous persons on several occasions via phone, email, and text. If they do bother to respond, they provide no valuable information and would prefer to put the work on the customer.

I am shopping for a wedding dress. Reached out them to ask about specific inventory. They emailed me an inventory list with hundreds of dresses on it and basically told me to look myself. When I spotted one of the dresses in which I was interested, I reached out to schedule an appointment, however, no one would return my emails or phone calls. Unreal... who conducts business in this manner? You're trying to sell $1000+ gowns and you offer no assistance. I'll be taking my business elsewhere. Disappointed.

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