While I am pleased with the price I received on a hotel room for NYE in NYC, I was not aware that the hotel charged for parking per day and any rooms booked through Amoma or other travel sites do not receive complimentary breakfasts (which I was not made aware of until after I had already began eating breakfast and was charged $19 for a single bagel) so I under-budgeted for the trip. I had some major issues with the hotel itself but those are being taken up with the hotel and were not directly related to anything Amoma-related, other than that the venue was listed as offering free parking and also that breakfast was offered as well.
Hi Lori M.,
We are an allround hotel booking platform that works independently from the individual accommodations. Please be advised that we also offer verified guest reviews on each hotel page, so you can find out more about your future hotel here.
Some hotels charge extra fees for services like wifi, spa, pool towels, parking etc. These are not collected by us and thus not included in the price. Our agents are happy to assist you via our on-page live chat should you have any questions about your booking and hotel.
We remain at your service,
Your Customer Support team