Lori J.

Why is this business still using 1950-ish turnstiles? As I walked through one at Menards recently it "stuck" as I was going through and stabbed me in the pubic bone. The pain was excruciating and went down my leg like a lightning bolt, also caused a very painful bruise. I reported it to the manager so they could fix it. He made me fill out an injury report. The next thing I know, I'm getting an insulting letter from their lawyers that basically said there is nothting wrong with their turnstiles and I'm obviously the one negligent (summarized, not exact wording). I didn't ASK for anything from them, yet they want to make sure I feel like an idiot so I won't dare try and sue them? Sheesh! So I began looking up this company and their history, turns out they have fought against (and lost) injury lawsuits that they were clearly at fault for (one older woman tripped over an employee-abandoned cart and lost seven teeth!). The founder is incredibly shady and they have more complaints/1 star reviews in the last year than almost any other big box store (mostly for nazi-ish mask enforcements and the refusal to allow children in their stores). I wouldn't have come here to leave a review was it not for the unsolicited, snarky letter I got from their rude lawyers. Menards FORCES their customers to walk through the turnstiles... why? I was forced to walk through one, it injured me and I then they insult me. Jerks.