We stumbled upon the house sitting service website, did our due diligence and found what we believed was a lovely couple to house/pet sit during our month-long trip. While they took great care of our felines, unfortunately the sitters left our home in a disastrous state with many items ruined, stained and non-repairable. But even worse than that is that the site permits their registered SITTERS dictate what reviews are and are not posted on their profile, which is why every review on the site is positive, which in turn gives homeowners a false sense of security when hiring a sitter via the site. I have had multiple email conversations with the company regarding our experience and my strong desire to post a fair and honest review to no avail. Suffice to say, the review system is seriously flawed and completely untrustworthy.