I don't mind paying $15/mo for a book subscription and to be quite frank, it's the only subscription I have that I can't / won't be without. They are chill about refunding a book, however after 3 credits/ returns in a calendar year, you do have to call in and explain why. Lol
Here's where they lose 2 stars… the Audible app is primitive and will not show you ANY book that is on sale or being offered on a "2 books for 1 credit" deal…. So you will not be able to decide whether you'd like to pay the sale price rather than using one of your credits. Super Lame! You will be forced to use one full credit regardless.
Therefore, you'll find yourself wasting time switching back and forth between the App to Audible.com which is truly unacceptable in this day and age.
The struggle is real, but I know the game!