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Prepare for them to keep your money after a purchase. The customer service agent has very little English, they will not send a return label even for a damaged good, and the most rude incompetent management I've ever seen. It is no wonder their brick and mortar stores have closed.
Tip for consumers:
Don’t use this company.
Do your research and find the products through an alternative company.
Products used:
NONE all damaged including a mirrored desk that came shattered.
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Empty.
I am very disappointed of how Zgallerie conduct its business with the delivery. I have purchased...
Ordered 6 Kendall custom chairs in August. When they were delivered in November one chair was...
Dear Lori A.
I'm sorry to hear that you had a damage item that was not take care of, and that you had a bad experience with our customer service agents. I would love to help you, and explore options to provide a proper follow up. Do you mind sharing your order number or phone number associated with your account to yourvoice@zgallerie.com?
DulceM.