Loretta L.

I too ordered from EricDress and have received the orders (2) one product does not look anything like the website picture and the second product is way too small for a XL, which looks like a medium size. HUGE MISTAKE & LESSON LEARNED and I will be reporting them to the Better Business Bureau, maybe someone can shut down this website and/or company. CUSTOMER SERVICE sucks badly (they only email and no way to call them).

Should be a zero star for them, as they do not deserve the 1 star at all.

I tried to call them without success as the number is in China and no one answers that number and there is no US number to call. I sent a dispute via the website and have not heard anything from anyone concerning refund instructions. Paid $200 for nothing - items were not true size and wig was wrong color ( I am going to donate the dress and throw away the wig) They offered to give me $10 back from a $27.00 dress and $60 back from a $175 US wig. DO NOT SHOP with this company unless you want to give away money like a did.

I will never shop with them anymore, as there are so many sites to order from that are reputable, affordable, and customer friendly. Return shipping is really expensive and the only way they were going to give me a refund was for when I delete this review.