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I upgraded to PRO and registered my own domain with the included handy website option, while I see the payments and number of invoices in my profile settings (but no chance to download invoices from the website), assistance said they do not release invoices and say that they sent me billing e-mails which I never got. As a pro I need some receipt I can use for my accountancy and I won't renew PRO if they don't sort this out!
Lorenzo C.'s review of ViewBug earned 11 Very Helpful votes
“I have exactly the same issue as you. I need an invoice for my accountancy but I don't get one. I live in Belgium. Do you know if there is some instance / organisation in the US where one can file a complaint?”
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Hi Lorenzo,
Thanks for your post. Our Member Support Team can definitely assist with this. Please reach out immediately to our member support team at members@viewbug.com regarding your invoice question. They'll be able to take care of this.:-)
Have a great day!
The ViewBug Team