- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I really had a hard time on verifying my account. First they didn't accept my TIN card so i was advised to get a postal id. The approval the documents was so slow. Atlast my account is now verified. Thanks to Jam a customer service from Philippines who helped in my problem
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Loren hasn’t received any votes.
Loren hasn’t received any thanks yous.
Loren doesn’t have any fans yet.
Loren isn’t following anybody yet.
Empty.
Tiene demaciados pasos para ingresar y desde el movil al intentar poner el pasword se bloquea
Dear Loren,
Thank you for taking the time to share your review, we deeply appreciate that. It will help us improve our service for all our customers, since we take our customers' satisfaction seriously.
We are glad to hear that you are content with the customer support that was provided to you. At the same time we understand that you are unhappy with our verification process. We are so sorry to hear it. Please note that Payoneer is a strictly regulated entity that operates in compliance with international financial business regulations. Reviewing our customers' accounts is essential to prevent any type of illegal activity on the platform, it is required by law and is done for your safety.
We understand that sometimes in can be challenging to provide the requested documents but there's not much space for adjustments. We genuinely appreciate our customers’ understanding in this regard. And we are always there for our customers during the verification process, ready to consult on the requirements and speed up the verification process for them.
At Payoneer, we are constantly working to further improve the customer experience. We know we can always do better and are committed to doing precisely that. We deeply appreciate your feedback that helps us grow!
Stay safe!
Best,
Anna from the Payoneer team