Loreal E.’s Reviews of LawnStarter & more

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LawnStarter

Lawn Care

“Lawn has been neglected for months and they keep taking my money!”

8/5/23

Verified purchase

Juan started out taking pictures and sending me before and after shots. Then one day I got a message stating he missed the cut and to please give him a good review and he would get it the next day. Then nothing, that was in April or May. I live out of town so I can only trust the service providers word. He stopped sending pictures and clearly stopped cutting but I have spent hundreds of dollars because they keep drafting the money and told me I only have 5 days to dispute. How can I dispute if I live out of town. This is all a scam! Shame on you Juan, Ryan and the whole of Lawn Starter. I am 80 years old!

Tip for consumers:
The first contractor they sent me charged me several hundred dollars over the estimate on the site and then after I payed it, left the site and tried to get me to terms higher than the site quoted me. The second contractor started off good and then completely stopped cutting and communicating with no explanation. The company continued to take my money. I’m 80 years old and don’t even live in the city for the site. They keep taking money out of my bank account and won’t return it.

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Lawn care

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LawnStarter S. – LawnStarter Rep 8/7/23

Thank you for bringing this matter to our attention, Loreal. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please email me at hello@lawnstarter.com with LSREVIEWS as the subject of your email to discuss our available solutions for your concern, and we aim to make it right.