I purchased a Liverpool kit for my grandson in June. I've chased this up several times. I received notification 3 weeks ago that my order has been despatched. I'm still awaiting! I've emailed twice over the last week - no-one has had the decency to reply or advise. I wish I'd read other reviews on here first as I wouldn't have ordered. I want my order or a full refund now. This company is a joke.