I used to really like Justfab, but they are not accurate at all! Every time I order a pair of shoes (size 5.5) they come in a different size they are labeled 5.5 but they are def not the correct size. My roommate who is a 6/6.5 can almost fit in some of the pairs they've sent but they are still really loose on her. It's just disappointing cause I have tiny feet and either have to return the shoes or basically just throw them away because they're HUGE. Then there is the shipping issue. I plan ahead of time to make sure I have the shoes at least 2 weeks before whatever events I have going on because shipping is supposed to be "7-10" days. They almost always show up late or push the shipping date back and there is never a notification. I always have to go search for the shipping information because they only send you one email after purchasing. This will be my last time buying anything from them.
Hello Karina,
We appreciate you bringing this to our attention, and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel