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Ordered from them and they shipped to wrong address. Called customer service and was told I ordered online so they could not help me. Asked to talk to a supervisor and I was told no. The quality of their product is very low, but it was fun and cheap for a little while, but when they mess up and just say oh well you are out of luck. I will never buy from them again
Tip for consumers:
If you have any problems with shipping or the product you are on your own and they won’t help
Products used:
None. They never arrived
Lonnie S.'s review of BUDK earned 2 Very Helpful votes
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Instead of following state and federal regulations. Budk thinks they can decide on their own and...
Hello Lonnie!
We are sorry to hear of any inconveniences faced while completing your original order. After further investigating for you, we were able to determine that the incorrect address was inputted when completing your online order. We are actively working with UPS to try and retrieve the order from the incorrect address. Once retrieved we will be able to reship to the correct address that you have provided us. We appreciate you allowing us the opportunity to assist and find a possible resolution. Communications with our Customer Support Management team will continue as we work together to address your concerns. Thank you for bringing this to our attention.