Lois L.

Vitacost's prices are good. However, there is no customer service - it doesn't exist. I'm a long-time customer with a PayPal account. Today, for no apparent reason, my order wouldn't go through PayPal. After multiple attempts and checking the PayPal site - with no issues at all, I called the Order phone number. The first woman who answered hung up after about 5 seconds. On the second call, the 2nd woman hung up after I gave her ALL of the information of 6 products, AND my address, and before giving her the payment info, she hung up. So, one star is for good prices, the other star is not at all deserved.