They claim on their website that all orders are shipped within 24 hours. My credit card was charged, but my order kept saying approved and was not shipped until approximately 1 week after I placed it. When I finally did receive it, it was incorrect. I had ordered Flowerbomb Eau de Pafum and received the Eau de toilette. There is a big difference in price and quality of these 2 items. I am still trying to resolve this issue, but this company does not respond to emails or phone calls. Better to pay a little more and know you will get better service and the correct item that you ordered.