Developed in part with a grant from
the National Science Foundation

Member since March 2013

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 163

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by l

LyndaMarconi

LyndaMarconi

3/15/13

Non receipt of goods & appalling service
Having paid over £1000 for a bed ( in a specific size to fit the room, our new mattress and bed linen) plus side tables, we were contacted about 5 weeks into the delivery period wait to be advised that the size bed we ordered had come in to them but it was a completely different size to that ordered - if we didn't want to wait another 8 weeks for the correct size would we accept the wrong size. I politely explained that we had just taken delivery of new mattress specifically the size of the bed we had ordered and bed linen so this would not be any good and we did not want to wait another 8 weeks for the correct order!! We asked for an immediate refund. We were told to email the warehouse manager requesting the refund. That was 2 weeks ago - 3 emails anf 4 phone calls down the line we have yet to receive a refund or even an acknowledgement of the email request for refund. Frequently on the customer service number the phone just rings and rings with no ansswer and after leaving the phone rining for about a minute a message kicks in - most people would havegiven up by then - I suggest you do too as you won't get a response to the phone message!! APPALLING - YOU HAVE BEEN WARNED. I SUSPECT THIS IS A WEBSITE FACADE BEGIND WHICH THERE IS VERY LITTLE SUBSTANCE??

l hasn’t received any votes.

l hasn’t received any thanks yous.

l doesn’t have any fans yet.

l isn’t following anybody yet.

Similar Reviewers on Sitejabber

marthad13
8/6/14

They are thieves ordered my Kito bedroom set paid cash £1000.48 only delivered half no mirror...

laurences8
12/24/13

PLEASE STAY AWAY FROM THIS COMPANY - THE ONLY ADVICE THAT I HAVE IS THAT I AM A DOG WITH A BONE...