What a great idea this is - but really poor execution and dependability. I loved that you could schedule on line and pay through PayPal. But overall this service is average at best. It stared out ok (probably first 3 mows) and then just got unpredictable and sloppy. They either didn't show up at all (and I always tip) or they showed up a week in advance of when you scheduled the mow. You can't depend on it and can never get the service on a schedule. I have contacted customer service more than once, with no response. They always want you to deal with the mowers when in fact, it is their company and customer service should always be a top priority.