Thumbnail of user lj217

L J.

Contributor Level

Total Points
83

1 Review by L

  • PoolWarehouse

5/13/21
Verified purchase

Delivery is horrible and we got a damaged pool table. The claim process takes very long and the manager of pool Warehouse only tells us that we have to wait no matter what situation we are facing. Not helpful at all and such a horrible experience with pool warehouse

Tip for consumers:
Be careful when you purchase large items from pool warehouse because the delivery company is very unprofessional and very high chance you will get a damaged item. At the same time the claim process will take very long with uncertain results. And the customer service even the manager/boss not helpful at all.

Products used:
Pool table

Service
Value
Shipping
Returns
Quality

L Has Earned 3 Votes

L J.'s review of PoolWarehouse earned 3 Very Helpful votes

L hasn’t received any thanks yous.

L doesn’t have any fans yet.

L isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user brendaw2060
3/28/24

I bought a Maytronics motor from this company. It came in a plain cardboard box that is easily...

Thumbnail of user vineetp16
2/24/24

Received damaged pool table with uneven surface that I paid $300 to get assembled. They refused...