Liz V.

Safety alert: Lyft driver in DC 6/25 drove erratically, was clearly lost until I put address in MY GPS, drove through a stop sign and straight through an intersection from the left turn lane and I made him stop before we reached my destination because I felt unsafe. But Lyft only offers $5 discount and a lot of canned BS about taking safety seriously. Customer service not their business model apparently - guess they aren't operating in the 21st century. I can't wait for Alto Rideshare to come to more cities.