Liz T.

I am a form care.com caregiver and homepay recipient. I recently was hired for a job and it was a nightmare. Once letting the job go, I started to receive 1* ratings from the employer. I called care.com safety team to report it and the reasons I left the job. Massive senior neglect was happening to a degree in had never seen. Poor living conditions, no food, advanced dementia with no Am care for the client. On top of me leaving I reported it to APS. A hour after speaking to care.com my account was cancelled without my request. My username, email and password all deactivated without me asking to do so. I called back sat on hold for 2 hr plus minute and was hung up on when ask to hold again. All of my years of going through third party companies I have never had such a experience ever. Completely disheartening. So I called my local police to report the employer just in case her harassment continued to escalate. I have been off this job for 4wk and still get random text from her. I was never paid properly or reimbursed for the groceries I bought for the lady when she had no food and family was traveling in Europe. I was scammed and care.com did nothing despite my years of membership.