I ordered 4 pr of their shoes & spent over $100 around Dec 15th at first they contacted me saying my order was ready for shipping & would soon send me a tracking # never did. Then they contacted me saying there was a delay in shipping & they could offer me a 15 % refund. Never did. Heard from someone named Linda Williams & a girl named Jessica. I have reached out multiple times & now they won't even respond back. Is there any recourse we can do?