Liz G.

I signed up for the free trial and never found the services useful for my business. I tried to cancel it but have found it so difficult. You HAVE to call and if you try they seem to be closed. I live in Australia and despite having an Australian contact number they operate on USA time which is fine but leaves me a very very small window to call them in. I got through once only to find out that the person I was speaking to couldn't cancel my account. They said they'd set it up as a ticket it for me and it would get cancelled. I didn't get any communication from them for about a year and I never checked (personal life was very stressful, covid aside) but received an email from them today and realised they had been charging me FOR A YEAR. I had even sent an email when I couldn't call them formally stating that I wanted to cancel but was told that I HAD to ring them. SO ANGRY! STILL TRYING TO $#*!ING CACNEL IT! My advice? NEVER USE THEM.