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Lissette B.

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Total Points
183

1 Review by Lissette

  • Freedom Mortgage

8/13/15

I've been with Freedom Mortgage for 2 years and have recently decided to start using their website to access my information (I have not needed to up until recently when I decided to go paperless). After two weeks of attempting to login myself and through a customer service representative I finally get Pamela (id#3883) who informs me in a not so nice tone that their website is not compatible with Apple computers. She stated that their was nothing they could to help me! She refused to give me another solution. Logic begs to ask: What about the other hundreds or thousands of customers who only have an Apple computer? Their marketing slogan should then declare: We will only service those individuals who boycott Apple! -Since they know their website was setup this way.

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Lissette Has Earned 3 Votes

Lissette B.'s review of Freedom Mortgage earned 3 Very Helpful votes

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